Crisis Center of South Central Idaho
Crisis Center of South Central Idaho

Contact Information

570 Shoup Ave. W
Twin Falls, ID 83301

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Phone: (866) 737-1128

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What is the The Crisis Center of South Central Idaho?

The Crisis Center of South Central Idaho is a behavioral health treatment facility, serving the citizens of south central Idaho. The facility provides services on a voluntary, outpatient basis for adults who need support for their mental health challenges and/or substance use disorder issues.

Clients may remain in the facility up to 23 hours and 59 minutes. No one will be refused service because of race, color, religion or because of inability to pay.

What is Behavioral Health?

The terms ‘behavioral health’ and ‘mental health’ are often used interchangeably. Behavioral health includes not only ways of promoting well-being by preventing or intervening in mental illness such as depression or anxiety, but also has an aim of preventing or intervening in substance abuse or other addictions.

What is the Crisis Center of South Central Idaho?

The Crisis Center of South Central Idaho (CCSCI) is a behavioral health treatment facility, serving the citizens of south central Idaho. Legally speaking, the CCSCI is a Behavioral Health Community Crisis Center.

The facility provides transitional de-escalation, stabilization, and community referral services on a voluntary, outpatient basis.

The Behavioral Health Community Crisis Centers Were Established by the Idaho Legislature

The sixty-second Idaho Legislature, through the Behavioral Health Community Crisis Center Act, amended Title 39 of Idaho Code by adding Chapter 91 and creating Idaho’s Behavioral Health Crisis Centers.

The intent of the legislation was:

  1. Ensure that the citizens of Idaho experiencing a behavioral health crisis were not “incarcerated, hospitalized, or treated in an emergency room because an appropriate level of care to meet their needs is not available.”

  2. Reduce the amount of resources that “are being unnecessarily expended by law enforcement and hospitals on behavioral health crisis services.”

  3. Set forth a policy “that citizens with behavioral health disorders should not be needlessly incarcerated when no crime has been perpetrated or the crime is of a minor nature arising from a behavioral health disorder, crisis, or incident.”

It was the intent of the Idaho Legislature that:

  1. “behavioral health community crisis centers, hereinafter referred to as crisis centers, be developed and operated, as funding is appropriated, to provide the appropriate level of care to meet the needs of Idahoans experiencing behavioral health crises.”

  2. “The crisis centers shall be available on a voluntary basis to individuals experiencing a behavioral health crisis. The centers shall provide transitional de-escalation, stabilization and community referral services only, and the centers shall not serve as inpatient or residential facilities.”


An interdisciplinary team of medical professionals and behavioral health professionals trained to assist individuals with mental health and substance use issues staffs the crisis center 24 hours a day, seven days a week.

For patient and staff safety, security staff will also be on duty 24x7.


Currently the crisis center is able to accommodate twelve patients. The facility will expand within a few months; however, partners may want to check bed availability before referring individuals for treatment.

Agendas and Minutes



June 16

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May 19

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April 21

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March 17

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February 17

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January 20

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Quarterly Reports



1st Quarter
(November 21, 2016-February 2017)